Wonderchat

What is Wonderchat?

Wonderchat is an efficient platform allowing users to build AI chatbots from their knowledge base without coding. Users can use the power of ChatGPT to create chatbots that provide accurate and fast responses to customer queries. It also reduces support queries by up to 70%.

Setting up this tool is quick and easy, taking only five minutes to start. Users can share links or upload files to train their chatbots on data from websites, YouTube links, or uploaded files. This enables the chatbot to answer any questions about the product or service.

Its customization allows users to tailor their chatbot’s role, tone, style, and behavior to fit their brand. Also, users can write custom instructions to give their chatbot a unique personality.

The tool provides reliable chat responses with web pages and file sources. It ensures accuracy and credibility. Also, anti-hallucination measures are in place to prevent out-of-scope answers.

Users can track the efficacy of their chatbot by checking customer feedback. This allows them to gauge customer satisfaction and make necessary improvements. The tool also offers smart routing to email support or live chat. It also enables easy escalation to human agents when needed.

Wonderchat allows users to escalate queries to their ticketing helpdesk. It simplifies the support process and ensures timely resolution of customer issues. Users receive daily conversation notifications from the AI chatbot. The notifications include key conversation topics and new leads collected by the chatbot.

Users can train their chatbot to improve its performance over time. Analytics reporting provides valuable insights into conversations and topic classifications. This helps users check conversation quality and make necessary improvements.

Wonderchat provides accurate, human-like chat responses instantly. It improves the customer experience on websites and helps businesses optimize their customer support operations without extra hiring.