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Truffle Logo
June 10, 2024

Truffle

Free + Paid Plans
Truffle, Your Slack Bot for Instant Team Answers
Truffle Feature Image

What is Truffle?

Truffle is a tool designed to help teams effectively manage and utilize knowledge accumulated within Slack conversations. It addresses the challenge of spending excessive time responding to repetitive questions and searching for information within Slack’s extensive history. While Slack serves as a great communication platform, finding answers amidst its vast array of conversations can be daunting and time-consuming. Truffle simplifies this process by transforming Slack conversations into easily searchable documentation.

The tool utilizes AI to generate documentation from team conversations, making it easily accessible and searchable for all team members. It captures important discussions and answers to common questions, enabling quick access whenever needed. Truffle essentially functions as a knowledge base that grows organically as team members engage in conversations, ensuring that valuable insights and information are never lost or buried in endless threads.

Truffle caters to various teams and departments, including HR, IT support, and product teams. For HR, it alleviates the burden of responding to repetitive questions, allowing them to focus on core tasks. IT support teams benefit from automatic responses to common queries, reducing the need for manual intervention. Product teams find it valuable for keeping everyone informed about updates and changes.

Truffle offers key features that are convenient and easy to set up. Its AI-based answers are relevant and insightful, while its innovative discovery capabilities require no setup. Answered questions are stored in a separate knowledge base for efficient retrieval. The tool has successfully responded to over 18,000 questions and is utilized in six countries to facilitate better knowledge transfer and collaboration.

Key Features:

  • Slack Integration:

    Easily add Truffle to your Slack channel to facilitate easy communication and knowledge sharing.

  • Conversation Monitoring:

    The tool actively monitors the channels for important conversations and interactions within your team.

  • Text Summarization:

    It summarizes conversations in a question-and-answer format, making it easy to extract key information.

  • AI Chatbot:

    This platform can identify questions asked within the channel and search the conversation history to provide relevant answers.

Plan Monthly Cost
Free
Premium $60/mo

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