AskHumans

What is AskHumans?

AskHumans facilitates one-to-one conversational feedback at scale. Businesses can unlock insights from customer feedback. They can send personalized responses and improve customer relationships. This can drive business growth and foster customer loyalty.

The platform helps businesses engage customers by sending conversational prompts. These prompts encourage open-ended questions and gather authentic feedback. It uses AI analysis to reveal customer insights, including trends, satisfaction levels, concerns, and emotions. This is done through insightful sentiment graphs.

AskHumans sends personalized responses to customers. This helps foster strong relationships and encourages customer loyalty. The tool distributes prompts via SMS, email, or QR codes to facilitate client touchpoints at scale. These prompts invite customers to provide verbal feedback about their experiences.

This tool helps businesses learn faster by gathering customer feedback. The platform supports ongoing feedback through in-house focus groups. Open-ended questions simulate a manager’s touchpoint and incentivize participation with rewards and discounts. Through valuable customer views, businesses can understand what’s working and what’s not.

AskHumans provides AI-powered analysis of customer feedback. It also has features like discussion prompts, personalized replies, and customer voice recordings. It also offers weighted sentiment analysis, flexible distribution options, and visualized insights through easy-to-understand graphs. You can export reports in PDF and CSV formats for further study and sharing.