Lemon Sight

Key Features:

  • Conversational Prompts:
    Allows businesses to engage their customers with open-ended questions. 
  • Customer Insights:
    Analyzes customer responses to uncover trends, sentiments, satisfaction levels, concerns, and emotions. 
  • Voice Responses:
    Customers can provide feedback via voice recordings. 
  • Sentiment Analysis:
    Employs a scoring system that goes beyond the Net Promoter Score (NPS) to delve deeper into customer sentiment.
  • Distribution Channels:
    Offers various distribution options, including texts, QR codes, website embeds, and emails.
  • Visualized Insights:
    Customer feedback is transformed into easy-to-understand graphs.

Overview

AskHumans helps businesses collect and manage customer feedback. It eases one-on-one conversational feedback. This allows companies to uncover insights from private customer interactions.

Businesses can strengthen their customer relationships and drive improvement by engaging customers. This can be done with open-ended questions, prompting them to share honest feedback. AskHumans analyzes this feedback, revealing trends, satisfaction levels, concerns, and emotions through sentiment graphs.

This tool lets companies distribute feedback prompts through SMS, email, or QR codes. It promotes in-house focus groups to understand what’s working and what’s not.

It encourages strong customer connections using voice recordings and open-ended questions.

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