Glean Review
An enterprise Work AI platform that searches company knowledge, answers questions, and runs AI agents across connected business applications.
Is Glean Worth It?
Glean is worth it for large enterprises that need permission-aware search across many connected applications. Glean retrieves answers from company documents, tickets, and chats in one query, and pricing starts from $50 per user per month on custom enterprise contracts. The seat minimums and custom pricing make it harder for small teams to justify.
About Glean
Glean is an enterprise Work AI platform that searches company knowledge, answers questions, and runs AI agents across connected business applications. Glean Technologies, Inc. operates the platform from Palo Alto, California. Arvind Jain co-founded Glean in 2019 with Vishwanath T R, Tony Gentilcore, and Piyush Prahladka. Glean raised $150 million in June 2025 at a valuation near $7.2 billion.
Glean bundles three core products into one platform. The enterprise search engine indexes content across connected apps. The Glean Assistant answers questions using company context. The agent tools let teams build and run AI agents on company data.
Glean serves enterprise organizations rather than individual consumers. IT teams deploy Glean for company-wide search. Knowledge workers query Glean for answers across documents and tickets. Glean connects to more than 100 enterprise applications including Slack, Confluence, Jira, Salesforce, and Google Drive. Glean sells through custom enterprise contracts with no public free plan.
Is Glean safe, private & secure?
Glean is safe and legitimate, with SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, and GDPR compliance. Glean encrypts data in transit and at rest. Glean Technologies, Inc. operates the platform under a documented privacy policy and security program.
Data security and user privacy
Glean encrypts data with AES-256 at rest and TLS 1.2+ in transit. Glean inherits source-system permissions so users see only authorized content. Glean offers a single-tenant virtual private cloud deployment option and logs agent and user actions for audit review.
✅ Worth it if you
- Search across more than 100 connected applications
- Need permission-aware enterprise search
- Want grounded AI answers cited to source documents
- Build and run governed AI agents over company data
🤔 Look elsewhere if you
- Run a small team or work as an individual
- Need a free plan or low-cost evaluation
- Want a connected wiki workspace instead of enterprise search
Our Verdict
Pros
- Permission-aware enterprise search
- Connects more than 100 applications
- SOC 2 Type II and ISO 27001 compliance
- Glean Assistant cites source documents
- AI agents with governance controls
Cons
- Custom pricing is not published publicly
- Seat minimums near 100 users
- No free plan or standing trial
- Setup requires IT deployment work
- Aimed at large enterprises only
How It Works
Book a demo
Visit glean.com and book a demo with the Glean sales team.
Sign and provision
Sign the enterprise contract and provision the company instance.
Connect apps
Connect the company applications through the Glean admin console.
Log in
Log in to Glean with company single sign-on credentials.
Ask a question
Type a question into the Glean search or Assistant box.
Review answer
Review the answer and the cited source documents.
Run an agent
Build and run an AI agent for a repeated workflow.
Glean Features
Enterprise Search
Retrieves results across connected apps in one query.
Glean Assistant
Answers questions grounded in company documents.
AI Agents
Builds and runs multi-step tasks over company context.
Knowledge Graph
Maps documents, people, and projects into context.
Model Hub
Routes requests across more than 35 language models.
Connectors
Links more than 100 enterprise applications.
Permission Enforcement
Inherits access rights from each source system.
Governance and Audit
Sets policies, logging, and admin controls.
Glean Pricing
- Core search across connected apps
- Basic personalization
- Standard integrations
- Advanced AI features
- Enhanced security
- Custom integrations
- Priority support
Who Is Glean Best For?
Work across many connected applications; use enterprise search to find answers in one query; the Assistant drafts summaries from internal documents and threads.
Deploy company-wide search with access controls; manage seats and connectors from the admin console; the governance layer enforces permissions and audit logging.
Organize company information for retrieval; use the knowledge graph to map documents and projects; the Assistant surfaces the right document for each question.
Glean Alternatives
| Tool | Best for | Price | Notes | Compare |
|---|---|---|---|---|
| Microsoft Copilot | Search inside Microsoft 365 | $30/user/mo | No free tier | vs → |
| Coveo | Product and site search | Custom quote | No free tier | vs → |
| Elasticsearch | Self-hosted search infrastructure | Free open source | Free tier available | vs → |
| Glean — this review | Cross-app enterprise Work AI | Custom quote | No free tier |
Glean vs Microsoft Copilot vs Coveo
Microsoft Copilot grounds answers in Microsoft 365 data, while Glean indexes more than 100 applications across vendors. Coveo specializes in product and commerce search, while Glean targets internal knowledge work. Microsoft Copilot lists at $30 per user per month for the enterprise add-on; Coveo and Glean both quote enterprise pricing on request.
Glean FAQ
Is Glean free?
Glean does not offer a free plan or a standing free trial. Glean sells only through custom enterprise contracts arranged with the sales team. Buyers contact Glean directly for a demo or proof of concept.
How much does Glean cost?
Glean pricing starts from $50 per user per month on reported enterprise quotes. Glean does not publish list pricing and quotes each contract by seat count and integration scope. Most contracts sit near a median of $98,700 per year with seat minimums near 100 users.
Who owns Glean?
Glean Technologies, Inc. owns and operates Glean from Palo Alto, California. Arvind Jain co-founded Glean in 2019 with Vishwanath T R, Tony Gentilcore, and Piyush Prahladka. Glean raised $150 million in June 2025 at a valuation near $7.2 billion.
Is Glean safe?
Glean is safe to use, with SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, and GDPR compliance. Glean encrypts data in transit and at rest. Glean enforces source-system permissions so users see only authorized content.
Is Glean legit?
Glean is a legitimate platform operated by Glean Technologies, Inc. Glean connects more than 100 enterprise applications for large organizations. Glean maintains a documented security program and active enterprise support.
Is Glean worth it?
Glean is worth the cost for large enterprises that need permission-aware search across many connected applications. The search and agent tools cut time spent hunting for internal answers. Small teams find the seat minimums and custom pricing harder to justify.
Ready to try Glean?
Start free, or take the trial to explore premium features across all your devices.
Visit Glean →Related Tools
An AI-powered project management platform that centralizes task tracking, docs, and workflow automation into a single customizable workspace.
An AI meeting assistant whose bot auto-joins video calls to record, transcribe, and summarize them, with an AskFred chat assistant over your meetings.
A cloud-based work operating system with customizable boards for project management, CRM, and team collaboration.
A premium AI email client for Gmail and Outlook that uses keyboard speed and AI drafting to reach inbox zero.
A collaborative visual workspace combining flowcharts, wireframes, mind maps, and docs on one canvas, with AI diagram generation.
A project management and task tracker that coordinates team workflows through list, board, timeline, and portfolio views with custom automation.