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Eesel is an AI tool that provides instant answers to any question within a company’s knowledge base. Users don’t have to wait for colleagues to respond or do vast searches to get information.
This AI integrates with Slack, Microsoft Teams, and help desk systems such as Intercom and Zendesk. It can be set up with a few clicks, making it accessible to companies of all sizes.
The tool can understand and respond to questions in over 80 languages. This ensures that users can receive answers in their preferred language. Privacy is a priority in the design of this tool. It encrypts data both at rest and in transit, and allowing users to configure access permissions to specific pages.
Companies can ease their support processes, reduce response times, and improve efficiency. Support representatives can use it to draft responses to customer inquiries or even automate ticket resolutions. Time can now be allocated to more difficult jobs.
The platform can be altered to match the company’s look and branding. It provides an easy experience for both employees and customers. This personalization extends to the AI’s voice and ton. It allows it to align with the company’s communication style.
With its wide features and ease of implementation, Eesel has garnered praise from over 2,000 customers worldwide. Testimonials from companies like Bare, Drift, Kaleido, and CartonCloud highlight the tangible benefits of using this tool. It reduces response times, improves productivity, and simplifies workflows.
It provides quick and accurate responses to user queries, drawing from the company’s knowledge base.
It integrates with Slack, Microsoft Teams, and help desk systems like Intercom and Zendesk.
The tool is capable of understanding and responding to questions in over 80 languages.
Data encryption at rest and in transit, along with customizable access permissions.
It can be personalized to reflect the branding, appearance, and communication style of the company.
It automates responses to customer inquiries, drafts support ticket responses, and even handles ticket resolutions.
| Plans | Monthly Cost | Annual Cost |
|---|---|---|
| Standard | $49/mo | – |
| Team | $299/mo | – |
| Enterprise | – | Custom |
| Custom | – | $444/year |
| Custom | – | $2688/year |
