RepBot is a platform designed to simplify reputation management for businesses. It monitors customer reviews from different sources and generates tailored responses. The tailored responses are then published on Google and Facebook.
The tool has 24/7 automated review tracking across more than 100 review sites. This ensures businesses stay informed about what customers are saying. This constant caution enables proactive engagement with customers, enhancing service quality.
Another feature of this tool is its sentiment analysis. It provides insights into customer sentiment and identifies repeating themes and issues. This data helps businesses to make informed decisions to improve their services.
RepBot protects brand reputation by identifying and flagging reviews that break platform policies. It simplifies the process of requesting review removal.